Wholesale Dedicated Internet Access
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Availability SLA
The network is designed to provide a target Availability of at least 99.99% per month.
Mean time to restore "MTTR"
Low MTTR's in the event of an outage in services due to failure or malfunction.
Latency SLA
The network is designed to provide a monthly average one-way latency not to exceed the following:
Local Market: distances of ≤ 75 miles = 10 ms
For “Inter-Market” distances of between 76 – 750 miles = 20 ms
For “Long-Haul” distances of > 750 miles = 50 ms